Módulo de Informes de Trabajo - Documentación Completa del Usuario

Work Reports Module - Comprehensive User Documentation

1. Introduction to the Work Reports Module

The Work Reports Module is a comprehensive system for recording and billing completed work. It serves to record employee work performance, track their time, and subsequent billing to customers. The system allows flexible rate configuration, integration with orders, tasks, CRM, and other eIntranet system modules.

Main uses:

Recording employee worked hours
Tracking time spent on individual orders
Reporting work on specific tasks and projects
Billing completed work to customers
Statistics and employee performance overview
Data export for payroll system and accounting

Key Module Features

Recording worked hours with precise date
Rate/tariff selection with multipliers for employees
Integration with orders (manually entered, admin-managed, or from Orders module)
Tasks module integration - direct work reporting on tasks
CRM integration - linking to companies and branches
HelpDesk integration - automatic work reporting on tickets
Optional fields (up to 10 custom fields with various types)
Five display modes for different data views
Batch entry of multiple records at once
File attachment system for reports
Notes and change history
Print report to PDF form
Export to XML for accounting systems
REST API for external systems
Automatic report completion reminders

2. Module Configuration and Settings

2.1 User Rights

The module offers a six-level permission system for detailed access control to work reports:

Permission Level	Permission Description	Typical Use
0 - No Access	User has no access to the work reports module	Employees who don't report their work (e.g., external contractor without access)
1 - Own Work Only	User can write and read only their own work	Regular employees who report only their work
3 - Own + Selected	User can write and read their work + work of selected users (e.g., subordinates)	Team leaders who manage their group's reports
5 - Write Own, Read All	User can write only their own work but see all reports	Employees with need for company-wide overview
10 - Write and Read All	User can write work for anyone and see all reports	HR department, management assistants
15 - Full Rights + XML	Full rights including deletion, deleted records recovery, and XML export	Administrators, accountants, company management

Warning: If you have admin-managed orders enabled (see below), order rights override individual user rights. Users can then only see their own work + work on orders they have access to.

2.2 General Settings

Time Entry Limitation

Max. number of days fillable retrospectively (1-90 or unlimited):
Determines how far back in time a user can fill reports. For example, with a value of 7, only the last week can be filled. This limitation doesn't apply to administrators.

Automatic Reminders

Alert if nothing filled going back (1-90 days):
The system checks daily at 6:00 PM whether employees have filled reports for the last X working days. If not, it sends an alert.

Alert type: Email, SMS, or both options (if SMS is enabled)
Condition: Always OR only if the employee was at work that day (according to Attendance module)
Exceptions: You can select users who should not receive alerts

Order Settings

The system offers three modes for managing order names:

Mode	Description	Advantages	Disadvantages
Free Entry	Each user can enter a new order name when filling a report	Flexible, fast, no prior setup needed	Possibility of typos, duplicates, no order rights control
Admin Management	Only admin can add new orders in module settings. For each order, you determine who can read/write work	Full control, rights management, no duplicates	Need for prior order creation, less flexible
From Orders Module	Orders are loaded from the Orders module. You can filter only active ones and by priority	Central order management, automatic synchronization	Dependency on Orders module, setup needed there

Warning about "Admin Management" mode:
If you enable this mode and also have integration with other modules (HelpDesk, Tasks), a situation may occur where a user won't see their work reported through these modules if they don't have access to the relevant order. We recommend not using this function with integration to other modules.

Integration with Other Modules

Module integration:

Tasks Module: Allows direct work reporting on a task. In reports, you then see which task the work was related to, including link and Excel export option.
HelpDesk Module: When resolving a ticket, you can report time spent on the ticket. Description and CRM link are automatically pre-filled.
CRM Module: You can enable entering company and branch from CRM when reporting work.
Orders Module: Loading order names directly from the Orders module (see above).

2.3 Tariff/Rate System

The module supports up to 10 different tariffs (rates) to distinguish work types:

Tariff settings (for each tariff):

Name: Descriptive tariff name (e.g., "Regular Work", "Weekend", "Night", "Overtime")
Employee multiplier: Coefficient to multiply hours in employee overview (e.g., 1.5 for overtime hours). Used for payroll calculations.
Rate/hour: Price per hour in given tariffs for customer billing

Tariff usage example:
A company has 3 tariffs: "Regular Work" (500 CZK/hr, multiplier 1.0), "Weekend" (750 CZK/hr, multiplier 1.5), "Night" (900 CZK/hr, multiplier 2.0). An employee works 8 hours during the weekend. The customer is billed 8 x 750 = 6000 CZK, but the employee receives 8 x 1.5 = 12 hours in payroll records.

2.4 Optional Fields (Custom Columns)

The system allows adding up to 10 custom fields for your organization's specific needs. For each field, you can set:

Setting	Description
Field Name	Label displayed to the user
Field Type	Checkbox, Number, Decimal Number, Date, Auto-suggest, Dropdown, CRM Company, Multiple CRM Companies, Customer from Registry, Billing Table, Text, Rich Text, User
Required	If checked, the field must be filled before saving the report
Display in Main Table	Field is displayed as a column in the reports overview
Display in Filter	Allows filtering records by this field's values
Email Notification	When a specific value is entered, an email is sent to the specified address (e.g., when value is "URGENT", send email to supervisor)
Display After	Determines field position in form (At beginning, After order, After task, After time, At end)

Special Field Type: Billing Table (Type 29)

This field type allows creating custom work catalogs with automatic time and cost calculations. For each code, you can enter:

Code: Work abbreviation (e.g., "INST-01")
Name: Work description (e.g., "Base Plate Installation")
Pcs/Hr: Whether counted in pieces or hours
Price per Unit: Price per unit (piece or hour)

When filling the report, the user gets "From - To" fields generated (for calculating hours) or "Quantity" (for calculating pieces). Price is automatically calculated in the "Additional Costs" field.

2.5 Print to PDF Form

If you enable printing reports to form, the system automatically:

Generates report number in format YYYYMMDD/ID (e.g., 20250110/1234)
Adds "Report Number" column to the table
Allows printing form with company logo, customer details, and signature fields
You can upload your own logo (ideally 250x300px in PNG format)

2.6 REST API

For integration with external systems (e.g., payroll system, CRM), a REST API is available:

Steps for using API:

Enable REST API in module settings
Login: POST to /RestAPI/Login with username, password, and RestAPIPassword
Get RESTAPIHash from response (valid 5 minutes)
Download data: GET /RestAPI/Get/[RESTAPIHash]/Vykazy_prace/ (all, YEAR/YEAR, YEAR/YEAR/MONTH/MONTH)
Update data: PUT /RestAPI/Put/[RESTAPIHash]/Vykazy_prace/[idVykazy_prace]

3. User Interface

3.1 Five Display Modes

The module offers five different data views of work reports, each optimized for specific purposes:

Mode	Description	Use
1. Work Reports	Basic listing of all records with filters	Regular work, searching specific reports, editing
2. Monthly Overview	Aggregated data by months and orders	Monthly reports, workload overview, work on orders overview
3. Overview by Orders	Detailed work breakdown for selected order	Order billing, checking hours worked on project
4. Overview by Employees	Detailed work breakdown for specific employee including tariffs	Payroll calculations, employee performance evaluation
5. Statistics	Statistical outputs for selected period	Analysis, trends, capacity planning

3.2 Data Filtering

In all display modes, the following filters are available:

Year/Month/Day: Time filter to limit displayed data
Employee: Filter by who performed the work
Order/Contract: Filter by order name or contract link
CRM Company: If enabled, filter by CRM company
CRM Branch: If enabled, filter by CRM branch
Optional Fields: Filters by custom fields (if "Display in filter" is set)

Tip: The system remembers filters within the session, so after page refresh, the settings remain preserved.

3.3 Main Reports Table

The basic table displays the following columns (some are optional based on settings):

Report ID
Date
Performed By (employee)
Order/Contract
Task (if integration is enabled)
Time (hours count)
Tariff/Rate (if enabled)
Description (if enabled)
Transportation (if enabled)
Additional Costs (if enabled)
CRM Company (if enabled)
CRM Branch (if enabled)
Optional Fields (if "Display in main table" is set)
Report Number (if PDF printing is enabled)
Actions (buttons for edit, copy, delete, attachments)

3.4 Inline Editing

Most fields can be edited directly in the table without opening the edit form. Just click in the cell, modify the value, and the change is saved automatically when leaving the field.

Warning: Inline editing is only available for users with edit permission for the given record. The system checks permissions before each change.

4. Working with Work Reports

4.1 Creating a New Report

1 Click the "Add Work Report" button in the main table

2 A form opens with the following fields:

Performed By: Selection of employee who performed the work. With rights 10+, you can select anyone. With rights 1-5, only yourself or selected users.
Date: Date when the work was performed. Limited by set number of days back.
Order: Order name (according to chosen mode - free entry, selection from list, or from Orders module)
Task: If integration is enabled, you can select a task from Tasks module
Time (hours): Number of worked hours (decimal number, e.g., 1.5)
Tariff: If enabled, tariff/rate selection
Description: If enabled, text description of work (can be rich text)
Transportation: If enabled, transportation cost in CZK
Additional Costs: If enabled, other costs in CZK
CRM Company: If enabled, company selection from CRM
CRM Branch: If enabled, branch selection from CRM (depends on selected company)
Optional Fields: Custom fields according to configuration
Note: If enabled, internal note (rich text)
Attachments: If enabled, option to upload files (max 60 files, max 100 MB/file)

3 Click "Save" to save the report or "Save & Work Reports" to save and redirect to reports list

Automatic pre-filling:
If you create a work report from Tasks module, HelpDesk, or another module, the system automatically pre-fills relevant fields (description, CRM link, task).

4.2 Batch Entry

For quick entry of multiple reports for one day, you can use batch entry mode:

1 Click the "Batch Entry" button (if the function is enabled)

2 A form opens with 5 rows for entering different work for the same day. Each row contains all fields like the standard form.

3 You can add more rows with the "Add Row" button

4 After filling, click "Save". The system saves only rows that have required fields filled. Empty rows will be skipped.

Tip: Batch entry is ideal for situations when you worked on multiple orders during one day and want to quickly record all reports at once.

4.3 Editing Existing Report

You can edit a report in two ways:

Inline editing: Click directly in the table cell, modify the value, and the change is saved automatically when leaving the field
Form editing: Click the pencil icon in the Actions column, the form opens with all fields, make changes and save

Edit permission:
You can only edit reports you have rights to according to set permission (see chapter 2.1). The system automatically checks:

Whether you have permission to edit reports of the given employee
If admin-managed orders are enabled, whether you have rights to write to the given order
Whether the maximum editing time hasn't elapsed (if set)

4.4 Copying Report

For quick creation of similar report, you can use the copy function:

Click the copy icon in the Actions column. The form opens with pre-filled values from the original report. You can modify needed fields (especially date) and save as new record.

4.5 Deleting Report

If you have deletion permission (rights 15), you can delete the report:

Click the trash icon in the Actions column. The system requires confirmation and then deletes the report (soft delete - remains in database with deleted=1 flag).

Recovering deleted reports:
Users with rights 15 can display deleted reports and restore them. Use the "Show Deleted" filter at the top of the table.

4.6 Working with Attachments

If the attachments function is enabled, you can attach files to reports:

Adding attachments: When editing a report, drag files into the DropZone area or click to select files
Maximum number of files: 60 files per one report
Maximum file size: 100 MB per file
Displaying attachments: The table shows a paperclip icon with attachment count. Clicking allows downloading attachments or viewing preview
Deleting attachments: When editing a report, you can remove attachments by clicking the cross

4.7 Notes and Change History

The system automatically records change history for each report:

Who and when created the report
Who and when made a change
Which field was changed and original/new value

To add a free note:

Click on the report, open detail, and in the "Notes" section add a new note. The note is saved with date, time, and author name.

5. Advanced Features

5.1 Export to Excel

In all display modes, you can export currently displayed data to Excel:

1 Set desired filters (period, employee, order, etc.)

2 Click the "Excel" button at the top of the table

3 The system generates an XLSX file with current data and downloads it to your computer

Excel export content:
The export contains all columns currently displayed in the table, including optional fields. Data is exported in the format it's displayed (e.g., dates in DD.MM.YYYY format).

5.2 Export to XML for Accounting Systems

If you have rights 15, you can export reports to XML format for import into accounting systems:

1 In reports overview, set filters (typically month and year)

2 Click the "Export XML" button

3 The system generates an XML file according to preset format and downloads it

Warning: The XML export format can be customized according to your accounting system. If you need a special format, contact the system administrator.

5.3 Print Report to PDF Form

If the function is enabled, you can print individual reports to formalized PDF form:

1 In the table, click the printer icon in the Actions column for the desired report

2 The system generates a PDF file containing:

Company logo (if uploaded in settings)
Report number (in format YYYYMMDD/ID)
Customer details (CRM company and branch)
Date, start/completion time, urgent intervention
Worker name
Work description and note
Table with tariff, hours count, rate, and total price
Transportation and additional costs
Total price excluding VAT
Customer questionnaire (satisfaction, note)
Signature fields for customer and supplier

3 You can save the PDF or print directly for customer signature

PDF form usage:
The form is ideal for service activities where you need customer confirmation of performed work. You can use it as a basis for invoicing or as proof of services rendered.

5.4 Batch Operations

For efficient work with multiple records at once, the following batch operations are available:

Operation	Description	Required Rights
Batch Delete	Select multiple records by checking checkboxes and then click "Delete Selected"	Rights 15
Batch Export	Export selected records to Excel or XML	Excel: all, XML: rights 15
Batch Email	Send reports by email to specified addresses (if function is enabled)	According to configuration

5.5 Notifications and Alerts

The system automatically sends the following notifications:

Reminder of unfilled report (if enabled) - daily at 6:00 PM
Email to order manager when recording work (if set for the order)
Email on specific value of optional field (if set in optional fields configuration)
Email to customer when work is completed (if function is enabled)

Email alert settings for optional fields:
For each optional field, you can set up to 20 conditions for sending email. For example, if a user selects "URGENT" value in "Priority" field, the system sends email to supervisor@company.com.

5.6 Integration with Other Modules

Integration with Tasks Module

If integration is enabled:

In Tasks module, you find a "Report Work" button directly at each task
When clicked, the report form opens with pre-filled task and order
In work reports, you see a "Task" column with link to task detail
In task detail, you see total time spent on the task from all reports
You can export reports including task information

Integration with HelpDesk Module

When resolving a ticket:

In ticket detail, you find a "Report Time" button
The system pre-fills description in format "Ticket [ID] Ticket name"
CRM company and branch are automatically pre-filled from the ticket
In ticket overview, you see total time spent

Integration with Orders Module

When using "Load orders from Orders module" mode:

In orders list, all orders from Orders module are automatically displayed
You can filter only active orders
You can limit to orders with specific priorities
When changed in Orders module, the change is immediately reflected in work reports
In order detail in Orders module, you see total time spent
If an order has a manager set, they can receive notifications about work recording

6. Rights and Security

6.1 Rights Hierarchy

The system uses the following rights hierarchy (from highest to lowest priority):

Order Rights (if admin-managed orders are enabled) - override all others
User Rights (0-15) - basic access level
Optional Field Rights (if "Required" is set)
Time Limitation (maximum number of days back)

6.2 Permission Check on Edit

Before each edit, the system checks:

Whether you have the right to edit reports of the given employee (according to rights level 1-15)
If admin-managed orders are enabled, whether you have the right to write to the given order
Whether the report date isn't older than the allowed number of days back
Whether you're an administrator with exception (admin always has full rights)

Security notice:
All operations are logged including IP address, time, and username. In case of suspicious activity, you can check the change history in the system log.

The system automatically secures employee personal data:

Work reports contain only data necessary for work performance
Access to other employees' reports is controlled by permissions
When exporting data, employee names can be anonymized
Deleted reports are not permanently deleted but only marked with a flag (recovery possible)
Report attachments are encrypted (AES-256)

7. Integration and API

7.1 REST API - Detailed Description

URL: https://your-domain.com/RestAPI/Login
Method: POST
Parameters:

username - username
password - user password
RestAPIPassword - special password for API (find in module settings)

Response:

{
  "Status": {
    "StatusText": "OK",
    "StatusCode": 1
  },
  "LoginValidTillTimestamp": 1709123456,
  "RESTAPIHash": "abc123def456..."
}

Step 2: Get User Directory

URL: https://your-domain.com/RestAPI/Get/[RESTAPIHash]/Users/
Method: GET
Response:

{
  "Status": {
    "StatusText": "OK",
    "StatusCode": 1
  },
  "DATA": [
    {
      "idUser": 1,
      "surename": "Smith",
      "forename": "John",
      "email": "john.smith@company.com"
    },
    ...
  ]
}

Step 3: Get Work Reports

URL variants:

/RestAPI/Get/[RESTAPIHash]/Vykazy_prace/ - all reports
/RestAPI/Get/[RESTAPIHash]/Vykazy_prace/YEAR/2025/ - only year 2025
/RestAPI/Get/[RESTAPIHash]/Vykazy_prace/YEAR/2025/MONTH/01/ - January 2025

Method: GET
Response:

{
  "Status": {
    "StatusText": "OK",
    "StatusCode": 1
  },
  "DATA": [
    {
      "idVykazy_prace": "123",
      "zapsal_idUser": "1",
      "Contracts_idContracts": "0",
      "Tasks_idTasks": "45",
      "CRM_Companies_idCRM_Companies": "10",
      "CRM_Addresses_idCRM_Addresses": "15",
      "datum_zapisu": "2025-01-10 14:30:00",
      "odpracoval_idUser": "1",
      "zakazka": "Web Application Development",
      "datum": "2025-01-10",
      "cas": "3.50",
      "popis": "New functionality implementation",
      "doprava": "0",
      "dalsi_naklady": "0",
      "poznamka": "",
      "Tariff": "1",
      "PrintID": "20250110/123",
      "custom_columns_ser_arr": {
        "1": "URGENT",
        "2": "Completed"
      }
    },
    ...
  ]
}

Step 4: Update Report

URL: https://your-domain.com/RestAPI/Put/[RESTAPIHash]/Vykazy_prace/[idVykazy_prace]
Method: PUT
Request Body (JSON):

{
  "popis": "Updated work description",
  "cas": "4.00",
  "custom_columns_ser_arr": {
    "1": "COMPLETED",
    "2": "Invoiced"
  }
}

Response:

{
  "Status": {
    "StatusText": "OK",
    "StatusCode": 1
  }
}

Important notice about optional fields:
If you're sending back an update of even just one of the optional fields (custom_columns_ser_arr), you need to send all optional columns regardless of whether changes occurred in others. Otherwise, other fields will be cleared.

7.2 API Limitations and Security

RESTAPIHash validity: 5 minutes from login. After expiration, you need to log in again.
Rate limiting: Maximum 100 requests per minute per account
HTTPS: API is only available over encrypted connection (HTTPS)
Permissions: API respects user rights - user only sees data they have access to
Logging: All API requests are logged including IP address and timestamp

8. Tips and Tricks

8.1 Efficient Work with Reports

Use keyboard shortcuts: Tab to move between fields, Enter to save form
Inline editing: For quick correction of small errors, use direct editing in table instead of opening form
Batch entry: When working on multiple orders in a day, use batch entry instead of individual forms
Copy report: For regularly recurring work, use copying to speed up entry
Filters: Set filters before entering a new report - the system remembers them and pre-fills relevant fields

8.2 Mobile Device Optimization

The module is fully responsive and optimized for use on tablets and mobiles:

Form automatically adapts to screen width
Touch-optimized controls (larger buttons, swipe gestures)
Option to use eIntranet mobile app for even faster entry

8.3 Working with Large Data Volumes

When working with thousands of records:

Use time filters to limit displayed data (month/year)
Utilize DataTables pagination (set number of records per page)
For exporting large data, use API instead of manual exports
Regularly archive old data (older than 2 years) to separate database

8.4 Automating Repetitive Tasks

Use REST API for automation:

Automatic import of reports from external systems (e.g., vehicle GPS tracking)
Regular data export to payroll system (e.g., monthly)
Integration with time tracking apps (e.g., Toggl, RescueTime)
Automatic generation of monthly reports by email

8.5 Using Tariffs for Employee Motivation

Motivation system example:
Set tariffs with different multipliers for employees:

Regular Work (multiplier 1.0) - base hourly rate
Overtime (multiplier 1.25) - for overtime work +25%
Weekend (multiplier 1.5) - for weekend work +50%
Night (multiplier 1.75) - for night work +75%
Holiday (multiplier 2.0) - for holiday work +100%

In employee overview, you then see total hours multiplied by tariff multipliers, giving you a basis for payroll calculations with bonuses. You bill the customer according to the rate/hour in the tariff.

9. Troubleshooting

9.1 Common Problems and Solutions

Problem	Possible Cause	Solution
Cannot save report	Unfilled required field or no permission	Check if all fields marked with asterisk are filled. Check if you have rights to write work for the given employee or to the given order.
Order not showing in list	Order is inactive or you don't have permission to use it	If using admin-managed orders, check with administrator if you have access to the given order. If using Orders module, check if order is active and meets filters (priority).
Cannot select date older than X days	Administrator set limitation on days back	Contact administrator if you need to enter older date. Administrators are not limited and can enter any date.
Not seeing colleagues' reports	Insufficient rights (level 1 - own work only)	Contact administrator for rights increase. To see colleagues' reports, you need at least rights level 3 or 5.
Attachments not loading	Problem with DropZone or file size	Check file size (max 100 MB) and file count (max 60). Try refreshing page and re-uploading attachments.
XML export failing	Incorrect data format or missing field	Check if all required fields are filled for all exported records. Try exporting smaller amount of data (e.g., only 1 month).
API returns 401 Unauthorized error	Invalid RESTAPIHash or expired validity	RESTAPIHash is valid only 5 minutes. Log in again via /RestAPI/Login and get new hash.
Inline editing not working	JavaScript error or ad blocker	Check browser console (F12) for JavaScript errors. Try disabling ad blocking or use different browser.

9.2 Data Integrity Check

If you suspect data inconsistencies:

1 Go to statistics and check total hour sums for the month

2 Compare with Excel export - sums must be identical

3 If you find differences, check filters - you probably have a filter set that limits displayed data

4 If problem persists, contact administrator with exact problem description and screenshots

9.3 Recovering Accidentally Deleted Reports

If you have rights 15:

1 At the top of the table, check the "Show Deleted" checkbox

2 The table will show all deleted records (highlighted in red)

3 For the desired record, click the restore icon

4 The record is restored and appears again in the standard list

10. Frequently Asked Questions (FAQ)

Q: Can I report work for a colleague who is on vacation?

A: Yes, if you have rights level 10 or 15, you can report work for anyone. If you have level 3, you can report work only for selected users (set by administrator).

Q: What does the employee multiplier mean for tariffs?

A: The multiplier is used for payroll calculations. If an employee works 8 hours in a tariff with multiplier 1.5, in the employee overview they are credited with 8 x 1.5 = 12 hours. However, the customer is billed according to rate/hour, so e.g., 8 hours x 750 CZK = 6000 CZK.

Q: Why is some order not showing in the list?

A: There can be several reasons: 1) If using admin-managed orders, you don't have access to the given order. 2) If using Orders module, order may be inactive or doesn't meet filters (priority). 3) If using free entry, order doesn't exist yet and must be entered manually.

Q: How do I set up automatic report completion reminders?

A: In module settings (tab "General Settings"), set "Alert if nothing filled going back" to desired number of days (e.g., 3). Also set alert type (Email/SMS) and condition (always or only if at work). The system then checks daily at 6:00 PM and sends alerts.

Q: Can I use the module for customer billing?

A: The module primarily serves for work recording, not invoicing. However, you can use the PDF form for customer confirmation of performed work and then issue an invoice in the Issued Invoices module. When entering an invoice, you can draw data from work reports (hours, prices).

Q: How do I export data for payroll system?

A: Use "Overview by Employees" mode, set desired month and employee, and export to Excel or XML. In Excel, you'll find for each employee total hours in individual tariffs including multiplied hours (with multipliers). You can use this data for payroll calculations.

Q: Why don't optional fields show in the form?

A: Optional fields must first be configured by administrator in module settings (tab "Optional Fields"). If configured but not showing, check if you have JavaScript blocker disabled in browser.

Q: Can I permanently delete a report?

A: No, the system uses "soft delete" - records are only marked as deleted (deleted=1), but not physically deleted. This is to maintain data integrity and enable recovery. If you need to permanently delete data (e.g., for GDPR reasons), contact system administrator.

Q: How does batch entry work?

A: In batch entry, a form opens with 5 rows (you can add more). All rows share the same date and employee. Each row can have different order, time, description, etc. When saving, only rows with required fields filled (typically order and time) are saved. Empty rows are skipped.

Q: Why am I not receiving report completion reminders even though I have it enabled?

A: Check the following: 1) Are you in the exceptions list? (Settings > Except Users). 2) Do you have rights to write reports? (rights > 0). 3) Is condition set to "Only if at work that day" and you weren't at work? 4) Do you have correct email address in profile?

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